Customer Success Manager
Company: Hearst Communications, Inc.
Location: San Francisco
Posted on: October 18, 2024
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Job Description:
Customer Success Manager
At Hearst Bay Area, we specialize in providing exceptional
marketing services and solutions to businesses at scale; from small
local businesses to large regional brands. We support these brand's
marketing efforts utilizing Hearst Corporation's extensive media
resources. Our portfolio includes video studios, TV media like ESPN
and A&E, publishing platforms such as Cosmopolitan and Marie
Claire and award-winning news and information platforms such as the
San Francisco Chronicle and SF Gate. We offer a high-touch service
with innovative solutions, typically reserved for global brands. If
you're passionate about growing intriguing brands and thrive in a
dynamic environment backed by a major media player, we'd love to
hear from you.
We are seeking a high-energy professional to join our team as a
Customer Success Manager. This role combines sales acumen with
exceptional customer service to deliver integrated marketing
solutions and ensure an outstanding client experience. You will
work closely with Account Executives, the Director of Client
Success, VPs of Sales, and other senior team members to drive
campaign success, develop leads, and exceed client
expectations.
Key Responsibilities:
Requirements:
In accordance with applicable law, Hearst is required to include a
reasonable estimate of the compensation for this role if hired in
California. The reasonable estimate is between $75,000 and $85,000.
Please note this information is specific to those hired in San
Francisco. A final decision on the successful candidate's starting
salary will be based on a number of permissible, non-discriminatory
factors, including but not limited to skills and experience,
training, certifications, and education
About the San Francisco Chronicle & SFGATE: -
The Chronicle is world-class journalism, San Francisco style. With
name-brand voices and a keen editorial eye, The Chronicle is an
authority that still surprises. It's not afraid of being
controversial or of doing things that haven't been done. It's
bolder, brighter, and fearless. It's news that is delivered to the
discerning reader through multiple platforms. SFGATE -provides a
360-degree view of San Francisco, wildly reflective of right now.
Provocative, energetic, and unapologetic, the Gate is in constant
conversation with the world's most eclectic city. -
Join Us: This role offers a fantastic opportunity to gain
experience in both account management and customer success within a
high-growth environment. Be part of a collaborative team that
leverages Hearst Corporation's resources to deliver top-notch
marketing solutions.
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Keywords: Hearst Communications, Inc., San Bruno , Customer Success Manager, Executive , San Francisco, California
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