General Manager (Luxury-High Rise Experience Required)
Company: Sentral
Location: San Jose
Posted on: October 26, 2024
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Job Description:
About Sentral
Sentral is a network of communities redefining the way people live.
Sentral's mission is to be the leading residential hospitality
operator through superior performance, enhanced experience, and a
network of connected communities. We take the convenience,
connection, and comfort of home to new heights - we call it Home+.
Our one-of-a-kind communities offer unrivaled locations, innovative
tech-enabled services, and premium amenities to enhance everyday
life. Sentral lets you live life on your own terms in the heart of
the world's best cities: Atlanta, Austin, Chicago, Denver, Los
Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh,
Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and
Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are
service first in our actions, value thinking like an owner, and
continuously strive to make one another better. We strongly believe
in continuous personal improvement, career growth and diversity in
our workforce. With ongoing learning & development offerings,
leadership coaching and mentorship programs, we foster an empowered
environment rooted in empathy and growth. Our team members are
curious explorers who never stop learning and who strive for great
outcomes.
Learn more about us at .
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused
individuals who thrive on going above and beyond. Ideal candidates
will exemplify a can-do attitude, a growth mindset, and an
entrepreneurial drive. Successful candidates will be proactive,
solution-oriented, and have strong ownership of their work. The
General Manager functions as the primary strategic business leader
of the property. Strong business intelligence and proven success in
customer service are required for the position's main aim:
cultivating a culture of excellence in service and maximizing
revenue and efficiencies for the organization. The role will take
ownership of all property related matters. Direct responsibility
for the property's P&L, financial performance, sales and
revenue generation and delivering a return on investment to
ownership. In addition, the General Manager ensures meeting the
objective of exceeding guest and associate expectations.
The responsibilities include but are not limited to development and
implementation of property-wide strategies, scaling and oversight
of our exciting new home share program, employing cost-control and
revenue improvement programs as well as developing annual operating
budgets and sales and marketing plans. Building relationships and
fostering an environment of trust, strong communication and
empowerment will be key to the success of this role. Enthusiasm,
leadership and managerial skills are essential for motivating,
supervising and training the onsite team with stand-ups to keep
members up-to-date on the latest advancements. The ideal candidate
is a natural leader and proven performer in high pressure,
ever-changing environments who prioritizes a high level of service
and customer experience above all.
This is an in-person position located on-site of the property.
What You'll Do:
Skills and Experience
Sentral Benefits
The following requirements are intended to reflect the expected
work environment and physical demands of the role. Candidate must
be able to perform the following activities with or without
reasonable accommodation to be successful in the role:
If you require accommodations to the above listed job duties or
would like to request accommodations during the interview process,
please indicate so on your applications in the "Accommodations"
section.
Sentral is dedicated to creating a diverse and inclusive work
environment that champions all backgrounds, identities, and voices.
We strive to cultivate a space where our team members feel valued,
and our residents feel loved. While there is no exact recipe for
ensuring our residents feel loved, we believe a key ingredient is
seeking and employing individuals that reflect the uniqueness of
our residents.
As an Equal Opportunity Employer, we do not discriminate based upon
actual or perceived race, religion, color, national origin, sex
(including pregnancy, childbirth, or related medical conditions),
sexual orientation, gender, gender identity, gender expression,
transgender status, sexual stereotypes, age, status as a protected
veteran, status as an individual with a disability, or other
applicable legally protected characteristics. We also consider
qualified applicants with criminal histories, consistent with
applicable federal, state and local law.
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Keywords: Sentral, San Bruno , General Manager (Luxury-High Rise Experience Required), Executive , San Jose, California
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